Question 1

What is Zayn Deals?

Accepted Answer

Zayn Deals is a mobile application that offers exclusive deals in Marrakech: buy 1 get 1 free, 50% off, discounted menus, and more. Our goal? Help you discover the best spots in Marrakech while saving money.

Question 2

Who is Zayn Deals for?

Accepted Answer

Zayn Deals is designed for both Marrakech locals and visitors. Whether you're a couple, a family, a group of friends, or traveling solo, you'll find great deals for restaurants, activities, and wellness experiences.

Question 3

What types of deals are available?

Accepted Answer

The app offers hundreds of exclusive deals:
- 🥘 Buy 1 dish = Get 1 free
- 🐴 Buy 1 horse ride = Get 1 free
- 💆 30% off massages
- 🏊 Pool pass = Free breakfast
Deals are available for restaurants, spas, beauty salons, activities, and more.

Question 4

How do I use a coupon?

Accepted Answer

1. Download the Zayn Deals app
2. Activate your annual pass
3. Choose a partner
4. Book in advance if necessary
5. Present your coupon during your visit
6. The partner will validate it
7. Pay the reduced price – no surprises ✅

Question 5

Can I use multiple coupons during one visit?

Accepted Answer

Yes, you can use several different coupons during one visit at a partner’s venue, unless stated otherwise in the offer’s conditions.
All coupons are single-use.

Question 6

Do I need to book in advance?

Accepted Answer

✔️ Spas, hammams, and scheduled activities: booking is recommended
✔️ Restaurants: better to book for evenings & weekends
You’ll find contact details on each partner’s page.

Question 7

How do I know if a deal is still available?

Accepted Answer

In the app:
🟢 Colored coupon = available
⚪ Greyed-out coupon = already used or no active pass

Question 8

Is the app free?

Accepted Answer

Zayn Deals is free to download. To unlock and use coupons, you need to activate an annual pass at a low price. This gives you access to all the deals.

Question 9

Can I cancel or get a refund for my pass?

Accepted Answer

Yes, as long as you haven’t used any coupons. Contact our support team through the app (Profile → Support).
If the request is made within 30 days of purchase, a refund is possible.

Question 10

How can I contact Zayn Deals for help?

Accepted Answer

In the app:
- Go to Profile > Contact us
- Describe your issue and our team will respond within 24h
You can also message us on Instagram @zayndeals or email us directly at contact@zayndeals.app

Frequently Asked Questions

GENERAL

PAYMENT & REFUNDS

CONTACT & SUPPORT